What Information We Collect and Why
When you create an account, we collect your name, email address, phone number and the payment method you register — whether that is bKash, Nagad or Rocket. We collect this to verify your identity, process deposits and withdrawals, and keep your wallet activity secure. When you
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use our platform on mobile, we also log device type, browser version and session timestamps. This helps us detect unusual login patterns and protect your account from access you did not initiate. We do not sell your personal information to third parties. Payment data linked to
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bKash, Nagad and Rocket transactions is handled under the security standards those payment rails require, and we store only what is needed to reconcile your account wallet. If you contact our support team, that conversation — including any account details you share — is retained for
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a limited period so we can follow up if the same issue recurs. Data related to your transaction history is kept for as long as your account remains active and for a reasonable period after closure, in line with applicable record-keeping obligations. You may request a
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copy of the data we hold on you at any time through the contact path listed in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.